Returns Policy
Return and Exchange policy FAQ
Frequently asked questions about returns, refunds, and exchanges.
How do I return?- Visit our returns center
- Enter your order number and email address to start
- Follow the instructions and select the items you want to return
- Once your request is approved, you will get a confirmation email with shipping guidelines
- In unused and resell-able condition
- In the original packaging with all the tags intact
- Within 14 days of receiving
The following items cannot be returned:
- Gift cards
- Piercing jewellery for hygiene reasons
- Custom/Made to Order and Pre-Order items
- Discounted items (if applicable)
- Promotional items
If the purchased product is faulty, reach out to us within 24 hours of the delivered date.
Can the items be exchanged?We allow the exchange of purchased items for Select-able variants. Once the exchange request is approved, the replaced item will be shipped to you.
What are the refund options?The following refund options are supported:
- Refund to the original payment method
- Refund to store credit (if applicable)
For instructions on how to ship the returned products, refer to the email received after placing the return request.
How soon will I get my refund?Once your returned item is received and inspected, you will be notified via an email. You will also be informed about the approval or rejection of your refund request. If approved, the refund request will be processed within 5 - 7 working days after approval.
My question is not addressed...If you have any queries regarding return or refund, reach out to us on info@seforischoice.com